Frequently Asked Questions
Select a question to see the answer.
Please visit any of our branches with an official identification (California ID, Consular Registration Card or Passport), proof of income (pay stubs or Tax Returns), Social Security Number and proof of residential address. You can start your application by phone at 800-891-2778 or apply online: start your loan application here.
Please visit your nearest branch, they will gladly help you.
Yes, you can apply for a loan without paystubs. Apoyo Financiero accepts tax returns for individuals who are self-employed.
Yes, the co-signer must be a family member. This way you can combine both incomes and make it easier to get approved for a loan.
You can use a personal loan to help cover a variety of personal and financial needs. For example, you may use the funds to support family members in your home country, cover unexpected expenses, make home improvements, purchase school supplies, prepare for family events, or pursue other personal projects.
Whatever your financial needs may be, we’re here to help you find a financing solution that works for you.
Yes, we charge a $75 origination fee. This fee is not discounted from the amount that you request, it is included in the payments that you will make.
In most of the cases, we respond within two business days from the date you provide the required supporting documents.
We will issue a loan check in your name.
Choose a payment schedule that works for you. We offer payments every 14 days, biweekly, or monthly, depending on how often you receive your income.
Apoyo Financiero offers several convenient payment options, allowing you to choose the one that works best for you.
Pay Through the Apoyo Financiero App
Download the Apoyo Financiero App to make your loan payments conveniently from your mobile device.
PayNearMe
You can make cash payments at participating 7-Eleven, CVS Pharmacy, Walmart, and Family Dollar locations through PayNearMe.
To make a payment:
If you need a new copy of your payment barcode, please contact your nearest Apoyo Financiero branch and request that your barcode be resent by email or text message.
Our branches are open Monday through Saturday, from 9:30 a.m. to 6:30 p.m.
For customer service assistance, you can call 800-891-2778, Monday through Saturday, from 8:00 a.m. to 8:00 p.m.
To find the nearest PayNearMe location, visit: paynearme.com/en/payment-locations
Of course! You can make a payment towards the principal on your loan; all we ask is that you are current with your payments. You can also pay off your loan at any given time with no prepayment penalty!
You can call 1-800-891-2778 or visit your nearest branch and speak to our customer service representatives to update your information.
Yes, there are different options:
– Make payments to principal.
– Pay off your loan earlier than what is specified in the contract.
As with other loans, making a payment after its due date may result in additional interest and a $14 late fee, as permitted by applicable law and the terms of your loan agreement.
To help avoid additional costs, make your payments on time and, whenever possible, consider paying more than the minimum amount due.
Keeping your payments current can help you maintain a positive credit history and may support your ability to access financial products in the future.
Of course, you can apply as many times as you want. You can count on Apoyo Financiero for your current and future loan needs.
For any matters relating to customer service, feel free to call us at 1-800-891-2778, send us an email at contactus@apoyofin.com, or fill out this form.
Apoyo Financiero offers several payment options so you can choose the one that works best for you:
For your convenience, you can now make cash payments for your loan any time of the day.
How to pay with PayNearMe:
If you need another copy of your PayNearMe barcode, contact your branch and they can send it to you by email or text message.
To find a PayNearMe location near you, visit: paynearme.com/es/payment-locations
